Reaching out is the first step — and sometimes the hardest one. Whether you have a specific treatment in mind or you’re just starting to explore what’s possible, we’d love to hear from you. No pressure, no judgment, just a real conversation about your goals.
Give us a call, send a message, or stop by. We’re here.
Send Us a Message
Have a question about a treatment? Want to know if something is right for you? Not sure where to start? Just ask. There’s no such thing as a silly question here.
We’ll get back to you within one business day. If your question is time-sensitive or you’d prefer to talk it through, call us directly at (541) 631-8387 — we’re always happy to chat.
Get in Touch
Phone
The fastest way to reach us. Our team can answer questions, walk you through what to expect, or get you on the schedule.
Address
993 Siskiyou Blvd Suite 1, Ashland, OR 97520
Free parking is available directly in front of our suite.
Hours
Monday – Friday
9:00 AM – 5:00 PM
Saturday – Sunday: Closed
Use the contact form above for general inquiries.
We typically respond within one business day.
What to Expect at Your First Visit
If you’ve never been to a med spa before — or if you’ve been to one that felt cold, clinical, or pushy — we get it. Illume is different.
Your first visit starts with a consultation. Think of it as a conversation, not a commitment. Your provider will sit down with you, listen to what’s on your mind, and help you understand your options. You won’t be rushed, upsold, or pressured into anything. If a treatment isn’t right for you, we’ll say so honestly.
Here’s what that looks like:
- You talk, we listen. What do you see when you look in the mirror? What bothers you? What are you hoping to change? We start with your goals, not a menu of services.
- We assess and educate. Your provider will evaluate your skin, facial structure, or area of concern and explain what treatments could help — and why. No jargon, no hard sell.
- We build a plan together. Whether that’s a single treatment or a phased approach over several visits, you’ll leave with a clear recommendation and transparent pricing. Nothing happens without your full understanding and consent.
- You decide on your timeline. Some patients book their first treatment the same day. Others want to think it over. Both are completely fine.

Want to learn more about our team before you come in? We’d love to introduce ourselves.
Getting Here
Illume Aesthetics is located on Siskiyou Boulevard in Ashland, Oregon — right on the main corridor through town.
From Medford or Grants Pass (I-5 southbound): Take Exit 19 (Valley View Rd). Follow Valley View Road to Hwy 99 / Siskiyou Boulevard and head south into Ashland. We’re at 993 Siskiyou Blvd, Suite 1.
From California (I-5 northbound): Take Exit 14 (Ashland St / OR-66) and head west to Siskiyou Boulevard. Turn left onto Siskiyou Blvd heading south. We’re at 993 Siskiyou Blvd, Suite 1.
Parking: Free parking is available directly in front of our suite. No garage, no meters — just pull up and walk in.
We serve patients from across Southern Oregon, including Medford, Grants Pass, Central Point, Jacksonville, Eagle Point, Phoenix, Talent, White City, and the greater Rogue Valley.

Frequently Asked Questions
Do I need a consultation before getting treatment?
For most treatments, yes — and we think you’ll be glad you did. The consultation is where your provider gets to know your goals, evaluates your skin or anatomy, and recommends the right approach. It’s also where you get to ask every question on your mind. For some services like facials, you can book directly. When in doubt, call us and we’ll point you in the right direction.
How much is a consultation?
Consultations are $50 — and that $50 is applied directly toward any treatment or treatment plan you choose to move forward with. So if you decide to book, the consultation costs you nothing extra. We structure it this way because a real consultation takes time — yours is a full 45 minutes with your provider, including a thorough assessment with our VISIA diagnostic. It’s not a sales pitch — it’s a clinical evaluation that gives you a clear, personalized plan. You’ll leave knowing exactly what we’d recommend, why, and what it would cost. No pressure to commit on the spot.
Do you accept walk-ins?
We’re an appointment-based practice, so we recommend calling ahead to schedule. That said, if you’re in the area and want to stop by, we’ll always do our best to accommodate you or get you scheduled for the next available opening.
What should I bring to my first appointment?
Come without makeup if possible. Your provider will use our VISIA skin diagnostic to scan and analyze your skin, which gives us the most accurate picture of what’s happening beneath the surface and helps us make the best recommendations. If you have specific skincare products you’re currently using, photos of results you admire, or questions written down, those are always helpful but never required. Intake paperwork is sent to you digitally when you schedule, so you can complete it on your own time before your visit.
What is your cancellation policy?
We understand that life happens. We ask for 48 hours’ notice if you need to reschedule or cancel. This allows us to offer that time to another patient. For details, visit our cancellation policy page.
Ready to Get Started?
Whether you know exactly what you want or you’re just curious, we’d love to hear from you.
Call us: (541) 631-8387
Visit us: Illume Aesthetics 993 Siskiyou Blvd Suite 1 Ashland, OR 97520 Monday — Friday, 9am — 5pm
Explore our services or learn more about Illume.
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